Welcome to the Simulmedia Help Center. Get support for TV+, Performance TV, Skybeam, campaign management, reporting, and more.
📂 Browse by Topic
📺 TV+ Platform
- Getting Started with TV+
- Audience Planning & Insights
- Budget Planner & Spend Scenarios
- Plan Builder & Inventory Selection
- Campaign Activation & Launch
- Reporting Hub & Near Real-Time Data
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🚀 Skybeam (Self-Serve CTV)
- Creating Your First Campaign
- Audience Targeting Options
- Setting Budgets & Flight Dates
- Uploading & Managing Creatives
- Measuring Campaign Performance
- Billing & Payment
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📊 Reporting & Measurement
- Accessing the TV+ Reporting Hub
- Understanding Reach & Frequency Metrics
- Incremental Reach Reports
- Brand Lift Measurement
- Web Visitor & App Install Tracking
- Exporting & Sharing Reports
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🤝 Performance TV (Managed Service)
- How Performance TV Works
- Working with Your Client Success Manager
- Campaign Strategy & Planning
- Linear vs. CTV Buying Explained
- Creative Specs & Requirements
- Campaign Optimization & In-Flight Changes
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📬 Contact Support
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💬
Need help from our team?
Reach your dedicated Client Success Manager directly, or contact us at [email protected]
Expected response time: 1 business day
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⚡ Quick Links
| Resource |
Link |
| TV+ Platform Login |
[Add link] |
| Skybeam Platform Login |
[Add link] |
| Request a Demo |
[Add link] |
| Creative Specs & Ad Requirements |
[Add link] |
| Campaign Launch Checklist |
[Add link] |
| Billing & Invoicing |
[Add link] |
📣 Platform Updates & Announcements
[Use this section to communicate product updates, new features, scheduled maintenance, or changes to measurement methodology. Link to a changelog or paste updates inline.]
🙋 Frequently Asked Questions
- How long does it take to launch a campaign?
- What is the difference between TV+ and Performance TV?
- What is Skybeam?
- How do I access my campaign reports?